Meet The Team
Helen McCoy, Clinical Coordinator
“I want to be the best I can be at whatever it is I do.”
I have been a dental assistant for 18 years and most recently have been working with Dr. Parra. I have been in pediatric dentistry most of my career, and I can tell you that giving our patients self-confidence by transforming their smiles to healthier and brighter is truly a gratifying feeling that I had not experienced before. My role as a clinical coordinator is to ensure the treatment is smooth and comfortable for you. I also assist in answering any clinical questions you may have before, during, and after procedures. I love my job and coming to work every day is delightful and gratifying. I am very happy to be a part of the Premier Dental Team family, I look forward to seeing you at our office.
Karen, R.D.H. Registered Dental Hygienist
My dental career began as a certified dental assistant in 2005. Immediately, my love for dentistry grew strongly. I decided to attend Eastern Florida State College in Brevard County. In 2012, I received my Associated of Science degree in Dental Hygiene. I strive to staying current with new techniques. The Florida Board of Dentistry has granted me certification in the administration of local anesthesia after successfully completing my education at the University of Florida, College of Dental Medicine in Gainesville, FL in April 2014.
It is an honor to be part of the finest in dentistry, the Premier Dental Team. Our team philosophy is to focus on providing the best care available to our patients. I am committed to making your dental hygiene experience a very comfortable and satisfying one, while providing you with outstanding Preventive Dentistry and caring for your smile. I look forward to taking care of each and every one of you.
Jessica McCoy, Treatment/Financial Coordinator
I have been “raised around the dental field”. I spent my summers as a teenager working in a dental office. I attended the University of West Florida and Santa Fe College majoring in Public Relations and Business Administration. It is a pleasure to work with each and every patient assisting them to navigate the insurance reimbursement process during their treatment.
Jessica diligently facilitates financial arrangements as well as appointments and referrals. Since she has participated in numerous workshops in dental insurance reimbursement procedures, dental practice administration, and has experience as an insurance biller for many years, she is able to provide our patients with a perspective that allows them to simplify their journey by answering their questions promptly and avoiding confusion.
Kayla Roane, Patient Care Coordinator
I have worked in the medical field for several years. Nevertheless, working in dentistry is a new and exciting experience for me.
Kayla brings our office experience in patient care, enthusiasm, and commitment to excellence in customer service. Her specific responsibilities are front desk and hygiene coordination. As a Patient Care Coordinator, Kayla is committed to provide patient care by maintaining open and secure communication with our patients on a daily basis. Additionally, she interacts with our vendors and supports our office professional relationships.